Medi Mediators
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Health Story Game Plan · Virtual visit

Talk with a licensed RN about your whole health story.

They keep telling you everything looks fine. But you don’t feel fine?

A Medi Mediator is a licensed RN who speaks your doctor’s language and yours. Together, you’ll turn everything you’ve been carrying into a clear plan for your next doctor’s visit.

  • A licensed RN, one-on-one
  • Up to 60 minutes by private video
  • Private, HIPAA-compliant portal
Book my Game Plan

$179 · Based in Puget Sound. Meet from home.

Patient talking with a healthcare professional

How it works

Here’s how your visit goes.

  1. 1Book

    Pick your time.

    You pay and pick your appointment in one step. It’s on the calendar before you even leave this page.

  2. 2Share

    Send us what you’ve got.

    Add your symptoms, labs, meds, notes, and questions to your private portal. And if all you have is what you remember? That’s enough.

  3. 3Talk

    Talk it through.

    Your mediator reads everything before you meet. Then you get up to 60 minutes, one-on-one, to tell the whole story. No rushing. No watching the clock.

  4. 4Receive

    Get your plan.

    After your session, your mediator puts it all in writing for you, so you’re not trying to remember it all later.

What a Medi Mediator does

Same story. Now your doctor can use it.

Here’s the thing. Your doctor is there to help... but they’re stretched thin. Most appointments get 15 minutes. Twenty if you’re lucky. Your mediator sits in the middle: everything you’ve been living on one side, what your doctor needs to hear on the other.

Before
“Well, my hip was hurting a couple weeks ago, and then I had a headache a while back, but I couldn’t get in, and then...”
After
“Here’s what’s going on with me right now. My hip started hurting two weeks ago, and it’s made walking harder. The pain is about a 5. It’s sharp, not dull, and it comes and goes.”
  • We’re on your side, and not against your doctor.
  • We don’t diagnose or treat. That’s your doctor’s job.

Visit pricing

One visit. Everything in writing.

Health Story Game Plan

$179 one-time visit

Your one-on-one session with a licensed RN, plus all three:

  • Up to 60 minutes by private video
  • Your Health Story Game Plan: your guide for your next appointment
  • Your Health Story Timeline: your symptoms, visits, and tests in order
  • Your Appointment Snapshot: a one-page summary for your doctor
Book my Game Plan
  • Reschedule up to 24 hours before your visit at no cost.
  • We only open up to 8 new sessions each week, so your mediator can read everything first.
  • We don’t diagnose or treat, and we don’t replace your doctor.

Who’s in your corner

Somebody who knows the medicine... and knows you.

Every Medi Mediator is a licensed RN. They know how doctors think, what gets written down, and what gets missed. And they’re down to earth. Your mediator won’t talk over your head or make you feel silly for asking.

1 in 5 Black women said a healthcare provider treated them unfairly because of their race or ethnicity. Source: KFF

We started Medi Mediators for her. For you, our sisters, our aunties, our friends... heck, even our dads. Everybody who’s been told it’s stress, it’s normal, just wait, one too many times.

No matter who you are, you’re welcome here.

Questions, answered

Okay, but you’re probably wondering...

Are you going to tell me what’s wrong with me?

No. We don’t diagnose you, and we’re not going to pretend we can solve a medical mystery from the other side of a screen.

What we can do is help you make sense of where things stand and build a plan for what you want to address with your doctor next.

Is this the same as a patient advocate?

Not quite. A patient advocate usually steps in for you, with your insurance, your bills, or your care team. A Medi Mediator is a licensed RN who helps you tell your own story clearly, so you can speak up for yourself.

If you want someone in the room with you later, we offer that too.

How do I get my doctor to listen to me?

Give them a story they can use. Doctors listen for specific things: what changed, when it started, how bad it is, and what you’ve already tried.

When your story comes in that shape, it’s easier for them to hear it and act on it. That’s what your Game Plan gives you.

How do I speak up without coming off combative?

Come in prepared, not defensive. When you know what you need to say and what you want to ask, you don’t have to push.

You can be calm and clear, and still be firm about what you won’t leave without understanding.

What if I don’t have all my records?

Bring what you have. Labs. Screenshots. Visit summaries. Patient portal messages. Notes in your phone. Things you remember off the top of your head.

Give us what you’ve got. We’ll work from there.

Is my information private?

Yes. You’re sharing health information, and we treat it that way.

Everything you share goes through a secure, HIPAA-compliant platform. And you decide what to share.

Ready when you are

You’ve spent enough time wondering what to do next.

You can get some help with this. Bring your mediator what’s been happening, and leave with a plan for where you go from here.

Book my Game Plan

$179 · Up to 60 minutes by private video

$179 · 60 min

Book my Game Plan